Over 20 years experience in the Australian market.

Trident Services Australia Pty Ltd, has been operating for 22 years and is a trusted, quality assured Australian company powered by ingenuity, with people that care and are committed to delivering high levels of service.

Our executive leadership team brings innovative thinking and passion to deliver our clients service requirements beyond today. We do not wait for others to bring ideas to us nor accept that what is being delivered today is acceptable for tomorrow. Innovation is highlighted in our organisations values and is essential in delivering our clients a sustainable, effective and efficient solution. We have drawn together a management team with the skills, experience, qualifications and unity of vision to provide a cutting edge, outcome- oriented capability to customers.

Operationally we will deliver innovative services with key service elements:

  • Strong contract management (ownership) and customer service principles
  • Strict compliance and service transparency with contractual and legislative conformance
  • Selection and deployment of suitably skilled and trained personnel; and
  • Clear and open communication lines between both our organisations and contract representatives.

Our Guarantee – we commit to providing our clients with innovative, compliant quality outcomes that are delivered with a strong focus on customer service, responsibility and ownership. Trident Services has a clear documented methodology for driving service standards, compliance, improvement and innovation. As an Experienced Service Provider – Trident Services Australia has been managing a diverse range of large multi service precincts for over two decades. The management of service rotations in these high-risk public areas is a well-defined element of our service delivery model, supported by our innovative equipment, systems and communications. Our proven service delivery solutions have enabled our clients to reduce their public liability risk and their related costs.

Our management team comprises of recognised industry experts.

We understand our people reflect your company’s standards and work hard to be a vital extension of your company’s operations.

Meet our team

What makes us different?

We don’t just make recommendations. We work collaboratively with our partners to deliver implemented sustainable results, and permanent transformations.

Through collaboration we work with our partners to understand their goals, culture, and required results. With a highly experienced team we draw from their deep industry and implementation experience. We work closely with your people, providing trained and experienced staff, insights, guidance, support and sheer determination to help transform your organisation.

We have a heavy focus on strategic considerations, particularly with rapidly changing technology and how to integrate this into improving the built environments we service.

Our integrated models allow our partners to have a streamlined process, simplifying their outsourcing model. Trident takes complete ownership of our facility services to minimise interruptions and deliver added value from both current and new initiatives.

Our values are quintessentially aligned to the values and vision of our partners. Our service solution is defined by our Business Purpose, Mission and Guarantee.

Our Business Purpose – Trident Services Australia Pty Ltd, is a trusted, quality assured company and is powered by the ingenuity of its people that care and are committed to delivering high levels of service. Our expertise in leading our teams has afforded our current clients well-presented facilities that not only provide a safe environment for their customers but enhances their experience. At the heart of our business is our sole purpose to maximise our client’s return on investment through agile people, innovative solutions and predictive risk management systems.

Our Vision – Is to be our targeted clients first choice service provider.

Our Mission – To maximise our client’s return on investment through agile people, relevant innovative solutions and predictive risk management systems.

Our Values – We believe we are a representative of our client’s brand. As their chosen partner we take full responsibility, positively promote their brand and deliver exceptional service through a focus on people and innovation to enable our clients to focus on their core business. To deliver this level of service and commitment we uphold the following vales Trust, Resourceful, Ingenious, Dedication, Expertise, Nurturing and Together.

Trust: Innovation and added value are only key factors if our client trusts that we can deliver them. We need to be a safe pair of hands, and we need to be respectful and fair in everything we do as a business. Clients are trusting us with their property and operations.

Resourceful: We are resourceful – we can manage new situations and problems that our customers may encounter. We are careful with resources and how we use them, be that money, people, time or materials.

Ingenious: We value ingenuity – it drives our solutions and makes us different from the competition. We think differently, and innovate not for the sake of it, but because it can provide real added value for our customers.

Dedicated: Dedicated to our customers needs. All our clients are unique, and we’re dedicated to finding the right solutions for each one. We’re also dedicated to our industry, and want to be leaders within our field.

Expertise: We are experts in our field. We can advise and reassure about best practice in the industry. This is borne out of our previous successes and our knowledge of relevant technology and innovations. It also allows us to create added value and deliver ROI.

Networking: We nurture our people, our customers, our ideas, and ultimately our business. We bring out the best in our people through our conduct, interactions and relationships. We’re not a faceless corporation.

Teamwork: The only way we can deliver our best is by working together as a team, both internally and with our customers. We’re all in this together.

Our Values

Trust

Client trusts that we can deliver effective and efficient services. We need to be a safe pair of hands, and we need to be respectful and fair in everything we do as a business. Clients are trusting us with their property and operations.

Our Values

Resourceful

We are resourceful – we can manage new situations and problems that our customers have. We are careful with resources and how we use them, be that money, people, time or materials. This ensures value for money and return on investment

Our Values

Ingenious

We value ingenuity – it drives our solutions and makes us different from the competition. We think differently, and innovate not for the sake of it, but because it can provide real added value for our customers.

Our Values

Dedication

Dedicated to our customers needs. All our clients are unique, and we’re dedicated to finding the right solutions for each one. We’re also dedicated to our industry, and want to be leaders within our field.

Our Values

Expertise

We are experts in our field. We can advise and reassure about best practice in the industry. This is borne out of our previous successes and our knowledge of relevant technology and innovations. It also allows us to create added value and deliver ROI.

Our Values

Networking

We nurture our people, our customers, our ideas, and ultimately our business. We bring out the best in our people through our conduct, interactions and relationships. We’re not a faceless

Our Values

Teamwork

The only way we can deliver our best is by working together as a team, both internally and with our customers. We’re all in this together.