Trident Services Australia Pty Ltd (Trident) provides tailored service solutions for government, commercial, retail, aviation, maritime, and council facilities, as well as events and public parklands.
With a focus on keeping people and property safe, we aim to enhance your customers’ experience, champion your safety and security culture, and actively support your business in achieving compliance and best practice.
Currently employing more than 2000 people across 40+ sites throughout Australia, our team offers high-level security, general and specialist cleaning, and asset management services supported by an industry-leading technology platform delivering powerful data for real-time decision-making, reporting, and risk mitigation.
At Trident, we are inspired by our people and driven by strong family values. We value teamwork which drives outstanding customer results, growing sustainable business partnerships built on ethical principles, and being authentic through acting with integrity and building trust.
Trident is proudly 100 per cent privately and Australian owned since its incorporation in 1996, and fully ISO certified in Quality, Safety and Environment.
When you engage Trident, you are partnering with a business driven by excellence.Read our corporate overview
Industries we support
RETAIL AND Commercial
Our team currently provides professional security and cleaning services to more than 40 commercial facilities and shopping centres, keeping people and property safe.
Aviation and maritime
We partner with Australian airports and maritime ports in maintaining and enhancing transport security to protect people, essential services and critical infrastructure.
PARKLANDS AND EVENTS
Our growing events team supports more than 200 events annually, and provides security and cleaning services for public parklands.
Services we provide
We provide a range of tailored solutions from single stream services and specialist security and cleaning needs, to integrated bundled multi-service solutions and specialist property services keeping people and property safe.
Tailored Security Solutions
We are an industry expert in the provision of security services for airports, maritime facilities, public parklands, events, commercial premises, and retail precincts.
Tailored Cleaning Solutions
We provide smart, clean technology and a professional workforce focused on keeping people and property safe for commercial and retail settings, events, airports and councils.
Specialist Property and Asset Services
We offer an array of specialist property services including industrial cleaning, maintenance and restoration services.
Integrated Bundled Services
By customising our range of services through flexible bundling options, Trident delivers value for our customers by reducing call out costs, offering multiple onsite services and greater operational efficiencies. As our client you can pick and choose the best bundle of services that suits your needs.
Bundled services is not a question of working harder – it is about working smarter by streamlining resources, processes, and technology with a focus on keeping people and property safe.
Consolidating services provides immediate cost savings, reduction of your management time, vastly improved communications, and improved risk management and reporting.
There are many areas where services can be optimised and integrated with considerable efficiency gains.
Taking a One Team approach, Trident is not another contractor, but a true and invested partner in your business.
Through collaboration we aim to build sustainable partnerships by understanding your goals, culture, and desired results.
We draw from our team’s deep industry and implementation experience and work closely with your people, providing trained and experienced staff, insights, guidance, support, and sheer determination to help transform your organisation.
We have a heavy focus on strategic considerations, particularly with rapidly changing technology and how to integrate this into improving the built environments we service.
Our integrated models streamline processes and simplify your outsourcing model with Trident taking full ownership of facility services to minimise interruptions and deliver added value.
Operationally we deliver innovative solutions with key service elements including:
- Strong contract management (ownership) and customer service principles.
- Strict compliance and service transparency with contractual and legislative conformance.
- Selection and deployment of suitably skilled and trained personnel.
- Clear and open communication lines between both organisations and contract representatives.
- Ongoing continuous improvement processes.