Our story

Trident Services Australia Pty Ltd (Trident) provides tailored service solutions for commercial, retail, aviation, and council facilities, as well as events and public parklands.

 

With a focus on keeping people and property safe, we aim to enhance your customers’ experience, champion your safety and security culture, and actively supporting your business in achieving compliance and best practice.

Currently employing around 1400 people across 40+ sites throughout Australia, our team offers high-level security, general and specialist cleaning, and asset management services supported by an industry-leading technology platform delivering powerful data for real-time decision-making, reporting, and risk mitigation.

At Trident, we are inspired by our people and driven by strong family values.  We value teamwork which drives outstanding customer results, growing sustainable business partnerships built on ethical principles, and being authentic through acting with integrity and building trust.

Trident is privately owned and proudly Australian since 1996 and fully ISO certified in Quality, Safety and Environment.

When you engage Trident, you are partnering with a business driven by excellence.

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Our structure

Company structure

Where we’ve come from

Where we've come from

Industries we support

Services we provide

We provide a range of tailored solutions from single stream services and specialist security and cleaning needs, to integrated bundled multi-service solutions and specialist property services keeping people and property safe.

Tailored Security Solutions
We are an industry expert in the provision of security services for airports and large commercial and retail facilities.

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Tailored Cleaning Solutions
We provide smart, clean technology and a professional workforce focused on keeping people and property safe for aviation, commercial and retail facilities. 

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Specialist Property and Asset Services
We offer an array of specialist property services including industrial cleaning and maintenance services.

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Integrated Bundled Services

By customising our range of services through flexible bundling options, Trident delivers value for our customers by reducing call out costs, offering multiple onsite services and greater operational efficiencies. As our client you can pick and choose the best bundle of services that suits your needs.

Bundled services is not a question of working harder – it is about working smarter by streamlining resources, processes, and technology with a focus on keeping people and property safe.

Consolidating services provides immediate cost savings, reduction of your management time, vastly improved communications, and improved risk management and reporting.

There are many areas where services can be optimised and integrated with considerable efficiency gains.

Our Certifications

Our partners

Taking a One Team approach, Trident is not another contractor, but a true and invested partner in your business.

Through collaboration we aim to build sustainable partnerships by understanding your goals, culture, and desired results.

We draw from our team’s deep industry and implementation experience and work closely with your people, providing trained and experienced staff, insights, guidance, support, and sheer determination to help transform your organisation.

We have a heavy focus on strategic considerations, particularly with rapidly changing technology and how to integrate this into improving the built environments we service.

Our integrated models streamline processes and simplify your outsourcing model with Trident taking full ownership of facility services to minimise interruptions and deliver added value.

Operationally we deliver innovative solutions with key service elements including:

  • Strong contract management (ownership) and customer service principles.
  • Strict compliance and service transparency with contractual and legislative conformance.
  • Selection and deployment of suitably skilled and trained personnel.
  • Clear and open communication lines between both organisations and contract representatives.
  • Ongoing continuous improvement processes.