Ex Tropical Cyclone Alfred
Update 12 – Official Channel for Trident Information
Monday 10 March – 0930
Other updates –
Cleaning timesheets are being processed today so please submit any outstanding leave forms as soon as possible.
For more information on road closures:
https://www.moretonbay.qld.gov.au/Services/Roads/Weather-Impacted-Roads (Moreton Bay)
https://www.goldcoast.qld.gov.au/Services/Roads-transport-parking/City-road-closures (GC)
https://qldtraffic.qld.gov.au/more/Driving-in-Queensland/Flooding-and-Wet-Weather/index.html (all QLD)
Site updates –
This status refers to Trident Staff requirements, some of these locations may be closed to the public.
Return to work only when it is safe for you to do so.
If you can’t attend your shift, notify the TOC (1800 577 529) or your manager as soon as possible.
| Site | Current Status | Expected Future Status |
| Anzac Square | Business as Usual (BAU) | Business as Usual (BAU) |
| Aspley Hypermarket | Business as Usual (BAU) | Business as Usual (BAU) |
| Australia Fair and Metro | Business as Usual (BAU) | Business as Usual (BAU)
|
| Brisbane Airport – Commercial Buildings & Facilities | Business as Usual (BAU) | Business as Usual (BAU)
|
| Brisbane Airport – Domestic Terminal | Business as Usual (BAU) | Business as Usual (BAU)
|
| Brisbane Airport – International Airport | Business as Usual (BAU) | Business as Usual (BAU) |
| Brookside Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU)
|
| Calamvale Central | BAU | Business as Usual (BAU) |
| CMS Redland Bay | Closed | TBC |
| CMS Gold Coast | Closed | Monday shift 2100 |
| CMS Sunshine Coast | Business as Usual (BAU) | Business as Usual (BAU) |
| Cannon Hill Kmart Plaza | Business as Usual (BAU) | Business as Usual (BAU) |
| Capalaba Central | Business as Usual (BAU) | Business as Usual (BAU) |
| Capalaba Park Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Gold Coast Airport | Business as Usual (BAU) | Business as Usual (BAU) |
| Kawana Shoppingworld | Business as Usual (BAU) | Business as Usual (BAU) |
| Logan Central Plaza | Business as Usual (BAU) | Business as Usual (BAU) |
| Margate Village Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU)
|
| Morayfield Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU)
|
| Newmarket Village | Business as Usual (BAU) | Business as Usual (BAU) |
| Noosa Civic | Business as Usual (BAU) | Business as Usual (BAU) |
| Orion Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Peninsula Fair Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Queens Wharf Brisbane | Business as Usual (BAU) | Business as Usual (BAU) |
| Redbank Plaza | Business as Usual (BAU) | Business as Usual (BAU)
|
| Riverlink Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Robina Town Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Roma Street Parkland | Business as Usual (BAU) | Business as Usual (BAU) |
| Smith Collective | Business as Usual (BAU) | Business as Usual (BAU) |
| South Bank Parklands | Business as Usual (BAU) | Business as Usual (BAU) |
| Sunny Park Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU)
|
| Sunnybank Hills Shoppingtown | Business as Usual (BAU) | Business as Usual (BAU)
|
| Sunnybank Plaza | Business as Usual (BAU) | Business as Usual (BAU)
|
| Sunshine Coast Airport | Business as Usual (BAU) | Business as Usual (BAU) |
| Sunshine Plaza | Business as Usual (BAU) | Business as Usual (BAU) |
| Toowong Village and Tower | Business as Usual (BAU) | Business as Usual (BAU)
|
| Trident Head Office | Business as Usual (BAU) | Business as Usual (BAU) |
| Tweed City Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Victoria Park | Business as Usual (BAU) | Business as Usual (BAU) |
| Victoria Point Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Westfield Chermside | Business as Usual (BAU) | Business as Usual (BAU) |
| Westfield North Lakes | Business as Usual (BAU) | Business as Usual (BAU) |
| Wynnum Plaza | Business as Usual (BAU) | Business as Usual (BAU) |
Update 11 – Official Channel for Trident Information
Sunday 9 March – 1615
Other updates –
For more information on road closures:
https://www.moretonbay.qld.gov.au/Services/Roads/Weather-Impacted-Roads (Moreton Bay)
https://www.goldcoast.qld.gov.au/Services/Roads-transport-parking/City-road-closures (GC)
https://qldtraffic.qld.gov.au/more/Driving-in-Queensland/Flooding-and-Wet-Weather/index.html (all QLD)
https://www.linkt.com.au/using-toll-roads/news/cyclone-alfred-updates/brisbane
SES Storm and Flood Assistance phone 132 500:
For more information on school closures, power outages/fallen power lines and everything in between:
https://www.disaster.qld.gov.au/tropical-cyclone-alfred
Public transport information:
https://translink.com.au/service-updates/SEQ-cyclone-2025
Site updates –
This status refers to Trident Staff requirements, some of these locations may be closed to the public. Please continue to check this as it may continue to change throughout the afternoon/evening.
Return to work only when it is safe for you to do so.
If you can’t attend your shift, notify the TOC (1800 577 529) or your manager as soon as possible.
| Site | Current Status | Expected Future Status |
| Anzac Square | Business as Usual (BAU) | Business as Usual (BAU) |
| Aspley Hypermarket | Business as Usual (BAU) | Business as Usual (BAU) |
| Australia Fair and Metro | Business as Usual (BAU) | Business as Usual (BAU)
|
| Brisbane Airport – Commercial Buildings & Facilities | Business as Usual (BAU) | Business as Usual (BAU)
|
| Brisbane Airport – Domestic Terminal | Business as Usual (BAU) | Business as Usual (BAU)
|
| Brisbane Airport – International Airport | Business as Usual (BAU) | Business as Usual (BAU) |
| Brookside Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU)
|
| Calamvale Central | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| CMS Redland Bay | Closed | TBC |
| CMS Gold Coast | Closed | Monday shift 2100 |
| CMS Sunshine Coast | Closed | Monday shift 0300 |
| Cannon Hill Kmart Plaza | Business as Usual (BAU) | Business as Usual (BAU) |
| Capalaba Central | Business as Usual (BAU) | Business as Usual (BAU) |
| Capalaba Park Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Gold Coast Airport | Business as Usual (BAU) | Business as Usual (BAU) |
| Kawana Shoppingworld | Business as Usual (BAU) | Business as Usual (BAU) |
| Logan Central Plaza | Business as Usual (BAU) | Business as Usual (BAU) |
| Margate Village Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU)
|
| Morayfield Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU)
|
| Newmarket Village | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Noosa Civic | Business as Usual (BAU) | Business as Usual (BAU) |
| Orion Shopping Centre | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Peninsula Fair Shopping Centre | BAU
Security requirements remain in place |
TBC |
| Queens Wharf Brisbane | Business as Usual (BAU) | Business as Usual (BAU) |
| Redbank Plaza | Business as Usual (BAU) | Business as Usual (BAU)
|
| Riverlink Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Robina Town Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Roma Street Parkland | Business as Usual (BAU) | Business as Usual (BAU) |
| Smith Collective | Business as Usual (BAU) | Business as Usual (BAU) |
| South Bank Parklands | Business as Usual (BAU) | Business as Usual (BAU) |
| Sunny Park Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU)
|
| Sunnybank Hills Shoppingtown | Business as Usual (BAU) | Business as Usual (BAU)
|
| Sunnybank Plaza | Business as Usual (BAU) | Business as Usual (BAU)
|
| Sunshine Coast Airport | Business as Usual (BAU) | Business as Usual (BAU) |
| Sunshine Plaza | Business as Usual (BAU) | Business as Usual (BAU) |
| Toowong Village and Tower | Business as Usual (BAU) | Business as Usual (BAU)
|
| Trident Head Office | Business as Usual (BAU) | Business as Usual (BAU) |
| Tweed City Shopping Centre | Business as Usual (BAU) | Business as Usual (BAU) |
| Victoria Park | Business as Usual (BAU) | Business as Usual (BAU) |
| Victoria Point Shopping Centre | Business as Usual (BAU) | BAUBusiness as Usual (BAU) |
| Westfield Chermside | Business as Usual (BAU) | Business as Usual (BAU) |
| Westfield North Lakes | Business as Usual (BAU) | Business as Usual (BAU) |
| Wynnum Plaza | Business as Usual (BAU) | Business as Usual (BAU) |
Update 10 – Official Channel for Trident Information
Saturday 8 March – 1630
Other updates –
SES Storm and Flood Assistance phone 132 500
Site updates –
This status refers to Trident Staff requirements, some of these locations may be closed to the public.
If you can’t attend your shift, notify the TOC (1800 577 529) or your manager as soon as possible.
| Site | Current Status | Expected Future Status |
| Anzac Square | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Aspley Hypermarket | Closed
Security requirements remain in place |
Business as Usual Sunday (BAU) |
| Australia Fair and Metro | Closed
Security requirements remain in place |
Business as Usual Sunday (BAU)
|
| Brisbane Airport – Commercial Buildings & Facilities | BAU | Business as Usual Sunday (BAU)
|
| Brisbane Airport – Domestic Terminal | BAU | Business as Usual Sunday (BAU)
|
| Brisbane Airport – International Airport | BAU | Business as Usual Sunday (BAU) |
| Brookside Shopping Centre | Closed
Security requirements remain in place |
Business as Usual Sunday (BAU)
|
| Calamvale Central | BAU | Business as Usual Sunday (BAU) |
| CMS Redland Bay | Closed | TBC |
| CMS Gold Coast | Closed | Monday shift 2100 |
| CMS Sunshine Coast | Closed | Monday shift 3am |
| Cannon Hill Kmart Plaza | Closed
Security requirements remain in place |
Business as Usual Sunday (BAU)
|
| Capalaba Central | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Capalaba Park Shopping Centre | Closed
Security requirements remain in place |
Business as Usual Sunday (BAU) |
| Gold Coast Airport | Closed | Business as Usual Sunday (BAU) |
| Kawana Shoppingworld | Closed Saturday | Business as Usual Sunday (BAU) |
| Logan Central Plaza | Closed
Security requirements remain in place |
Business as Usual Sunday (BAU) |
| Margate Village Shopping Centre | Closed
Security requirements remain in place |
Business as Usual Sunday (BAU)
|
| Morayfield Shopping Centre | Closed Sat excluding night staff | Business as Usual Sunday (BAU)
|
| Newmarket Village | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Noosa Civic | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Orion Shopping Centre | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Peninsula Fair Shopping Centre | Closed
Security requirements remain in place |
Business as Usual Sunday (BAU)
|
| Queens Wharf Brisbane | Closed | Business as Usual Monday (BAU) |
| Redbank Plaza | BAU | Business as Usual Sunday (BAU)
|
| Riverlink Shopping Centre | Closed Sat excluding night staff | Business as Usual Sunday (BAU) |
| Robina Town Centre | Closed
Security requirements remain in place |
Business as Usual Sunday (BAU) |
| Roma Street Parkland | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Smith Collective | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| South Bank Parklands | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Sunny Park Shopping Centre | Business as Usual (BAU) | Business as Usual Sunday (BAU)
|
| Sunnybank Hills Shoppingtown | Business as Usual (BAU) | Business as Usual Sunday (BAU)
|
| Sunnybank Plaza | Business as Usual (BAU) | Business as Usual Sunday (BAU)
|
| Sunshine Coast Airport | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Sunshine Plaza | Closed Sat | Business as Usual Sunday (BAU) |
| Toowong Village and Tower | Business as Usual (BAU) | Business as Usual Sunday (BAU)
|
| Trident Head Office | Closed | Business as Usual Sunday (BAU) |
| Tweed City Shopping Centre | Closed | Business as Usual Sunday (BAU) |
| Victoria Park | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Victoria Point Shopping Centre | Business as Usual (BAU) | Closed Sat, BAU Sunday – day and night shift |
| Westfield Chermside | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Westfield North Lakes | Business as Usual (BAU) | Business as Usual Sunday (BAU) |
| Wynnum Plaza | Closed | Business as Usual Sunday (BAU) |
Update 9 – Official Channel for Trident Information
Saturday 8 March – 0830
Ex-Tropical Cyclone Alfred lies off Bribie Island and is moving slowly. Gales are no longer occurring over coastal or island locations. It is expected to move towards and cross the mainland coast this morning, with winds weakening further as it moves inland.
Despite its weakening, rainfall is likely to continue over southeast Queensland and northeast New South Wales during the weekend.
Other updates –
SES Storm and Flood Assistance phone 132 500
Site updates –
This status refers to Trident Staff requirements, some of these locations may be closed to the public.
| Site | Current Status | Expected Future Status |
| Anzac Square | Business as Usual (BAU) | TBC |
| Aspley Hypermarket | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday |
| Australia Fair and Metro | Closed | BAU Sunday |
| Brisbane Airport – Commercial Buildings & Facilities | Business as usual | BAU Sat start 0900 |
| Brisbane Airport – Domestic Terminal | BAU | BAU Sat start 0900 |
| Brisbane Airport – International Airport | BAU | BAU Sat start 0900 |
| Brookside Shopping Centre | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday |
| Calamvale Central | Normal security | BAU Sunday |
| CMS Redland Bay | Closed | TBC |
| CMS Gold Coast | Closed | Monday shift 2100 |
| CMS Sunshine Coast | Closed | Monday shift 3am |
| Cannon Hill Kmart Plaza | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday |
| Capalaba Central | Business as Usual (BAU) | BAU Sunday |
| Capalaba Park Shopping Centre | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday |
| Gold Coast Airport | Closed | TBC |
| Kawana Shoppingworld | Business as Usual (BAU) | Friday 2100 , closed SAT, sunday open |
| Logan Central Plaza | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday |
| Margate Village Shopping Centre | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday |
| Morayfield Shopping Centre | Business as Usual (BAU) | Closed Sat excluding night staff, open Sunday |
| Newmarket Village | Business as Usual (BAU) | TBC |
| Noosa Civic | Business as Usual (BAU) | TBC |
| Orion Shopping Centre | Business as Usual (BAU) | TBC |
| Peninsula Fair Shopping Centre | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday |
| Queens Wharf Brisbane | Closed | TBC |
| Redbank Plaza | Normal cleaning 12pm Saturday | Business As Usual Sunday |
| Riverlink Shopping Centre | Business as Usual (BAU) | Closed Sat excluding night staff, open Sunday |
| Robina Town Centre | Closed
Security requirements remain in place |
TBC Saturday, BAU Sunday |
| Roma Street Parkland | Business as Usual (BAU) | TBC |
| Smith Collective | Business as Usual (BAU) | BAU Sunday |
| South Bank Parklands | Business as Usual (BAU) | TBC |
| Sunny Park Shopping Centre | Saturday
Cleaning from 12pm Normal security |
BAU Sunday |
| Sunnybank Hills Shoppingtown | Normal security | BAU Sunday |
| Sunnybank Plaza | Saturday
Cleaning from 12pm Normal security |
BAU Sunday |
| Sunshine Coast Airport | Essential staff only | TBC |
| Sunshine Plaza | Business as Usual (BAU) | Closed Sat, BAU Sunday |
| Toowong Village and Tower | Saturday
Cleaning from 12pm Normal security |
BAU Sunday |
| Trident Head Office | Closed | TBC |
| Tweed City Shopping Centre | Closed | Closed Sat, BAU Sun |
| Victoria Park | Business as Usual (BAU) | TBC |
| Victoria Point Shopping Centre | Business as Usual (BAU) | Closed Sat, BAU Sunday – day and night shift |
| Westfield Chermside | Business as Usual (BAU) | TBC |
| Westfield North Lakes | Business as Usual (BAU) | TBC |
| Wynnum Plaza | Closed | BAU Sunday |
Update 8 – Official Channel for Trident Information
Friday 7 March – 1735
Alfred is most likely to cross over the Moreton Bay Islands Saturday morning before crossing the mainland coast, most likely between Noosa and Beenleigh later during Saturday.
Other updates –
- For more information about your suburbs power click the link, either at the bottom or on the left, to access it.
- For more details about your pay, click the direct link on this page, either at the bottom or on the left, to access it.
Site updates –
This status refers to Trident Staff requirements, some of these locations may be closed to the public.
| Site | Current Status | Expected Future Status |
| Anzac Square | Business as Usual (BAU) | TBC |
| Aspley Hypermarket | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday |
| Australia Fair | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Brisbane Airport – Commercial Buildings & Facilities | All night shift staff starting at 2200 have been suspended | BAU Sat start 0900 |
| Brisbane Airport – Domestic Terminal | All night shift staff starting at 2200 have been suspended | BAU Sat start 0900 |
| Brisbane Airport – International Airport | All night shift staff starting at 2200 have been suspended | BAU Sat start 0900 |
| Brookside Shopping Centre | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Calamvale Central | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| CMS Redland Bay | Closed | TBC |
| CMS Gold Coast | Closed | Monday shift 2100 |
| CMS Sunshine Coast | Closed | Monday shift 3am |
| Cannon Hill Kmart Plaza | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Capalaba Central | Business as Usual (BAU) | BAU Sunday |
| Capalaba Park Shopping Centre | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday |
| Gold Coast Airport | Closed | TBC |
| Kawana Shoppingworld | Closed from 2100 Friday | Closed Sat
BAU Sunday |
| Logan Central Plaza | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Margate Village Shopping Centre | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Morayfield Shopping Centre | Business as Usual (BAU) | Closed Sat excluding night staff, open Sunday
|
| Newmarket Village | Business as Usual (BAU) | TBC |
| Noosa Civic | Business as Usual (BAU) | TBC |
| Orion Shopping Centre | Business as Usual (BAU) | TBC |
| Peninsula Fair Shopping Centre | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Queens Wharf Brisbane | Closed | TBC |
| Redbank Plaza | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Riverlink Shopping Centre | Business as Usual (BAU) | Closed Sat excluding night staff
BAU Sunday |
| Robina Town Centre | Closed
Security requirements remain in place |
TBC Saturday
BAU Sunday |
| Roma Street Parkland | Business as Usual (BAU) | TBC |
| Smith Collective | Business as Usual (BAU) | BAU Sun |
| South Bank Parklands | Business as Usual (BAU) | TBC |
| Sunny Park Shopping Centre | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Sunnybank Hills Shoppingtown | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Sunnybank Plaza | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Sunshine Coast Airport | Closes tonight after the last shift | Closed Sat
BAU Sunday |
| Sunshine Plaza | Business as Usual (BAU) | Closed Sat
BAU Sunday |
| Toowong Village and Tower | Closed
Security requirements remain in place |
Recovery Business As Usual Sunday
|
| Trident Head Office | Closed | TBC |
| Tweed City Shopping Centre | Closed | Closed Sat
BAU Sun |
| Victoria Park | Business as Usual (BAU) | TBC |
| Victoria Point Shopping Centre | Business as Usual (BAU) | Closed Sat – day and night shift required
BAU Sun |
| Westfield Chermside | Business as Usual (BAU) | TBC |
| Westfield North Lakes | Business as Usual (BAU) | TBC |
| Wynnum Plaza | Closed | BAU Sunday |
What we want you to do:
- If you are at work, please ensure your safety comes first. Reminder to observe and report all issues. Do not conduct external patrols and beware of large glass panes that may shatter with wind gusts.
- Please visit the local council and emergency services links provided on this page and follow the instructions to secure your home and belongings in preparation for high and destructive winds, and flash flooding.
- Advise your supervisor about your availability and ability to access your site for rostered shifts (please note, that rosters may change at short notice depending on the situation).
- Please speak with your direct supervisor if you have any questions or concerns.
Update 7 – Official Channel for Trident Informations
Friday 7 March – 0930
Alfred, a category 2 tropical cyclone is now expected to cross the coast early Saturday morning, most likely close to Moreton Bay between Noosa and Coolangatta.
Power outage information –
https://www.energex.com.au/outages/outage-finder/outage-finder-map/
Site updates –
This status refers to Trident Staff requirements, some of these locations may be closed to the public.
| Site | Current Status | Expected Future Status |
| Anzac Square | Business as Usual (BAU) | TBC |
| Aspley Hypermarket | Closed
Security requirements remain in place |
TBC |
| Australia Fair | Closed
Security requirements remain in place |
TBC |
| Brisbane Airport – Commercial Buildings & Facilities | BAU | TBC |
| Brisbane Airport – Domestic Terminal | BAU
Staff to enter Virgin screening point |
TBC |
| Brisbane Airport – International Airport | BAU | TBC |
| Brookside Shopping Centre | Closed
Security requirements remain in place |
TBC |
| Calamvale Central | Closed
Security requirements remain in place |
TBC |
| CMS Redland Bay | Closed | TBC |
| CMS Gold Coast | Closed | Monday shift 2100 |
| CMS Sunshine Coast | Closed | Monday shift 0300 |
| Cannon Hill Kmart Plaza | Closed
Security requirements remain in place |
TBC |
| Capalaba Central | Business as Usual (BAU) | TBC |
| Capalaba Park Shopping Centre | Closed
Security requirements remain in place |
TBC |
| Gold Coast Airport | Closed | TBC |
| Kawana Shoppingworld | Business as Usual (BAU) | TBC |
| Logan Central Plaza | Closed
Security requirements remain in place |
TBC |
| Margate Village Shopping Centre | Closed
Security requirements remain in place |
TBC |
| Morayfield Shopping Centre | Business as Usual (BAU) | TBC |
| Newmarket Village | Business as Usual (BAU) | TBC |
| Noosa Civic | Business as Usual (BAU) | TBC |
| Orion Shopping Centre | Business as Usual (BAU) | TBC |
| Peninsula Fair Shopping Centre | Closed
Security requirements remain in place |
TBC |
| Queens Wharf Brisbane | Closed | TBC |
| Redbank Plaza | Closed
Security requirements remain in place |
TBC |
| Riverlink Shopping Centre | Business as Usual (BAU) | TBC |
| Robina Town Centre | Closed
Security requirements remain in place |
TBC |
| Roma Street Parkland | Business as Usual (BAU) | TBC |
| Smith Collective | Business as Usual (BAU) | TBC |
| South Bank Parklands | Business as Usual (BAU) | TBC |
| Sunny Park Shopping Centre | Closed
Security requirements remain in place |
TBC |
| Sunnybank Hills Shoppingtown | Closed
Security requirements remain in place |
TBC |
| Sunnybank Plaza | Closed
Security requirements remain in place |
TBC |
| Sunshine Coast Airport | Essential staff only | TBC |
| Sunshine Plaza | Business as Usual (BAU) | TBC |
| Toowong Village and Tower | Closed
Security requirements remain in place |
TBC |
| Trident Head Office | Closed | TBC |
| Tweed City Shopping Centre | Closed | TBC |
| Victoria Park | Business as Usual (BAU) | TBC |
| Victoria Point Shopping Centre | Business as Usual (BAU) | TBC |
| Westfield Chermside | Business as Usual (BAU) | TBC |
| Westfield North Lakes | Business as Usual (BAU) | TBC |
| Wynnum Plaza | Closed from 11am Friday | TBC |
What we want you to do:
- If you are at work, please ensure your safety comes first. Reminder to observe and report all issues. Do not conduct external patrols and beware of large glass panes that may shatter with wind gusts.
- Please visit the local council and emergency services links provided on this page and follow the instructions to secure your home and belongings in preparation for high and destructive winds, and flash flooding.
- Advise your supervisor about your availability and ability to access your site for rostered shifts (please note, that rosters may change at short notice depending on the situation).
- Please speak with your direct supervisor if you have any questions or concerns.
Update 6 – Official Channel for Trident Information
Thursday 6 March – 1715
Alfred is currently category 2 and is expected to remain of similar intensity until the centre starts to interact with the coast and Islands. The centre of Alfred is expected to cross the coast very early Saturday morning, most likely between Noosa and Coolangatta.
We understand that many of our staff are facing challenges getting to work, whether due to childcare responsibilities or public transport issues.
However, it is essential that you inform the TOC (1800 577 529) or your usual point of contact/manager if you are unable to attend your shift.
This is especially important as many sites continue to operate as usual during this time, ensuring adequate shift coverage. Failure to notify us of your absence may result in incorrect pay. Additionally, please remember to complete your leave forms before the next payroll cut-off date.
If we do not hear from you, we become concerned for your safety, which places further strain on an already stretched workforce.
Your cooperation is greatly appreciated.
Site updates –
| Site | Current Status | Expected Future Status |
| Anzac Square | Business as Usual (BAU) | TBC |
| Aspley Hypermarket | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Australia Fair | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Brisbane Airport – Commercial Buildings & Facilities | Closed | TBC |
| Brisbane Airport – Domestic Terminal | Closed | TBC |
| Brisbane Airport – International Airport | Closed | TBC |
| Brookside Shopping Centre | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Calamvale Central | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| CMS Redland Bay | Closed | Nil |
| CMS Gold Coast | Closed | Sunday shift 2100 |
| CMS Sunshine Coast | Closed | Saturday shift 3am |
| Cannon Hill Kmart Plaza | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Capalaba Central | Business as Usual (BAU) | TBC |
| Capalaba Park Shopping Centre | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Gold Coast Airport | Closed | TBC |
| Kawana Shoppingworld | Business as Usual (BAU) | TBC |
| Logan Central Plaza | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Margate Village Shopping Centre | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Morayfield Shopping Centre | Business as Usual (BAU) | TBC |
| Newmarket Village | Business as Usual (BAU) | TBC |
| Noosa Civic | Closed 1730 Thursday | TBC |
| Orion Shopping Centre | Business as Usual (BAU) | TBC |
| Peninsula Fair Shopping Centre | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Queens Wharf Brisbane | Closed | TBC |
| Redbank Plaza | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Riverlink Shopping Centre | Business as Usual (BAU) | TBC |
| Robina Town Centre | Closed | TBC |
| Roma Street Parkland | Business as Usual (BAU) | TBC |
| Smith Collective | Business as Usual (BAU) | TBC |
| South Bank Parklands | Business as Usual (BAU) | TBC |
| Sunny Park Shopping Centre | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Sunnybank Hills Shoppingtown | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Sunnybank Plaza | Closed from 1800 Thursday
Security requirements remain in place |
TBC |
| Sunshine Coast Airport | Essential staff only | TBC |
| Sunshine Plaza | Shortened trade closed 1730 Thursday | Reopen Friday 7am-2pm |
| Toowong Village and Tower | Closed 1500
Security requirements remain in place |
TBC |
| Trident Head Office | Closed | TBC |
| Tweed City Shopping Centre | Closed
Security requirements remain in place |
TBC |
| Victoria Park | Business as Usual (BAU) | TBC |
| Victoria Point Shopping Centre | Business as Usual (BAU) | TBC |
| Westfield Chermside | Business as Usual (BAU) | TBC |
| Westfield North Lakes | Business as Usual (BAU) | TBC |
| Wynnum Plaza | Business as Usual (BAU) | TBC |
What we want you to do:
- If you are at work, please ensure your safety comes first. Reminder to observe and report all issues. Do not conduct external patrols and beware of large glass panes that may shatter with wind gusts.
- Please visit the local council and emergency services links provided on this page and follow the instructions to secure your home and belongings in preparation for high and destructive winds, and flash flooding.
- Advise your supervisor about your availability and ability to access your site for rostered shifts (please note, that rosters may change at short notice depending on the situation).
- Please speak with your direct supervisor if you have any questions or concerns.
Feeling anxious?
As we are about to experience a potentially extreme weather event, accessing support for our people is paramount.
Over the coming days situations will change, and people may feel the need for support at different times and some may not feel the need for support at all.
Please see the attached information on support through a natural disaster. AccessEAP will continue to operate and be there to guide you. If you need to access counselling services, simply call 1800 818 728 where someone will be on hand to help.
Update 5 – Official Channel for Trident Information
Thursday 6 March – 0815
Alfred is a category 2 cyclone, and is forecast to maintain its intensity as it continues to approach the southeast Queensland coast. The centre of Alfred is expected to cross the coast during Friday, most likely between Maroochydore and Coolangatta.
We understand that many of our staff are facing challenges getting to work, whether due to child care responsibilities or public transport issues. However, it is essential that you inform the TOC (1800 577 529) or your usual point of contact/manager if you are unable to attend your shift.
This is especially important as many sites continue to operate as usual during this time, ensuring adequate shift coverage. Failure to notify us of your absence may result in incorrect pay. Additionally, please remember to complete your leave forms before the next payroll cut-off date.
If we do not hear from you, we become concerned for your safety, which places further strain on an already stretched workforce.
Your cooperation is greatly appreciated.
Other updates –
- State schools closed Thursday and Friday
- All public transport in SEQ have been cancelled until further notice
- Gateway and Story Bridge will close once wind gusts reach 90 km/h
Please check your route before traveling to or from work and continue to monitor the news and council updates for further information on the bridge closures and public transport –
https://www.linkt.com.au/using-toll-roads/news/cyclone-alfred-updates/brisbane
https://translink.com.au/service-updates/SEQ-cyclone-2025
Site Updates –
| Site | Current Status | Expected Future Status |
| Anzac Square | Business as Usual (BAU) | TBC |
| Aspley Hypermarket | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Australia Fair | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Brisbane Airport – Commercial Buildings & Facilities | Business as Usual (BAU) | TBC |
| Brisbane Airport – Domestic Terminal | Business as Usual (BAU) | TBC |
| Brisbane Airport – International Airport | Business as Usual (BAU) | TBC |
| Brookside Shopping Centre | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Calamvale Central | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| CMS Redland Bay | Closed | Nil |
| CMS Gold Coast | Closed | Reopen Sunday shift 2100 |
| CMS Sunshine Coast | Closed | Reopen Saturday shift 3am |
| Cannon Hill Kmart Plaza | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Capalaba Central | Business as Usual (BAU) | TBC |
| Capalaba Park Shopping Centre | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Gold Coast Airport | Closed | TBC |
| Kawana Shoppingworld | Business as Usual (BAU) | TBC |
| Logan Central Plaza | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Margate Village Shopping Centre | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Morayfield Shopping Centre | Business as Usual (BAU) | TBC |
| Newmarket Village | Business as Usual (BAU) | TBC |
| Noosa Civic | Business as Usual (BAU) | TBC |
| Orion Shopping Centre | Business as Usual (BAU) | TBC |
| Peninsula Fair Shopping Centre | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Queens Wharf Brisbane | Business as Usual (BAU) | Closed 12pm Thursday |
| Redbank Plaza | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Riverlink Shopping Centre | Business as Usual (BAU) | TBC |
| Robina Town Centre | Closed | TBC |
| Roma Street Parkland | Business as Usual (BAU) | TBC |
| Smith Collective | Business as Usual (BAU) | TBC |
| South Bank Parklands | Business as Usual (BAU) | TBC |
| Sunny Park Shopping Centre | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Sunnybank Hills Shoppingtown | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Sunnybank Plaza | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Sunshine Coast Airport | Essential staff only | TBC |
| Sunshine Plaza | Business as Usual (BAU) | TBC |
| Toowong Village and Tower | Business as Usual (BAU) | Closed from 1800 Thursday
Security requirements remain in place |
| Trident Head Office | Closed | TBC |
| Tweed City Shopping Centre | Business as Usual (BAU) | Closed from 12pm Thursday
Security requirements remain in place |
| Victoria Park | Business as Usual (BAU) | TBC |
| Victoria Point Shopping Centre | Business as Usual (BAU) | TBC |
| Westfield Chermside | Business as Usual (BAU) | TBC |
| Westfield North Lakes | Business as Usual (BAU) | TBC |
| Wynnum Plaza | Business as Usual (BAU) | TBC |
A site-by-site analysis is conducted before any location is officially declared closed for business. Please continue to refer to the table for updates on site closure timings and details on whether all staff or only some are affected. If your site remains open, this will also be indicated in the table.
Additionally, if Trident identifies any safety concerns related to a client directive, we may issue a formal notification directing you to leave the site. Your safety remains our priority, and any such directive will be communicated officially.
What we are doing:
- The Crisis Management Team on standby, has activated.
- Monitoring the path of TC Alfred and meeting regularly to review potential impacts to all our sites between the Sunshine Coast and Tweed Heads.
- Confirmed with sites for cyclone preparation completion
- Engaging with clients to understand their emergency response plans and how that impacts our team.
- Planning to provide regular updates as more information comes to light.
What we want you to do:
- Please visit the local council and emergency services links provided on this page and follow the instructions to secure your home and belongings in preparation for high and destructive winds, and flash flooding.
- Advise your supervisor about your availability and ability to access your site for rostered shifts (please note, that rosters may change at short notice depending on the situation).
- Please speak with your direct supervisor if you have any questions or concerns.
Feeling anxious?
As we are about to experience a potentially extreme weather event, accessing support for our people is paramount.
Over the coming days situations will change dramatically and people may feel the need for support at different times and some may not feel the need for support at all.
Please see the attached information on support through a natural disaster. AccessEAP will continue to operate and be there to guide you. If you need to access counselling services, simply call 1800 818 728 where someone will be on hand to help.
Update 4 – Official Channel for Trident Information
Wednesday 5 March – 1930
Current Site Status –
| Site | Current Status | Expected Future Status |
| Anzac Square | Business as Usual (BAU) | TBC |
| Aspley Hypermarket | Business as Usual (BAU) | Closed from 1800 Thursday |
| Australia Fair | Business as Usual (BAU) | Closed from 1800 Thursday |
| Brisbane Airport – Commercial Buildings & Facilities | Business as Usual (BAU) | TBC |
| Brisbane Airport – Domestic Terminal | Business as Usual (BAU) | TBC |
| Brisbane Airport – International Airport | Business as Usual (BAU) | TBC |
| Brookside Shopping Centre | Business as Usual (BAU) | Closed from 1800 Thursday |
| Calamvale Central | Business as Usual (BAU) | Closed from 1800 Thursday |
| CMS Redland Bay | Closed | Nil |
| CMS Gold Coast | Closed | Sunday shift 2100 |
| CMS Sunshine Coast | Closed | Saturday shift 3am |
| Cannon Hill Kmart Plaza | Business as Usual (BAU) | Closed from 1800 Thursday |
| Capalaba Central | Business as Usual (BAU) | TBC |
| Capalaba Park Shopping Centre | Business as Usual (BAU) | Closed from 1800 Thursday |
| Gold Coast Airport | Closed | TBC |
| Kawana Shoppingworld | Business as Usual (BAU) | TBC |
| Logan Central Plaza | Business as Usual (BAU) | Closed from 1800 Thursday |
| Margate Village Shopping Centre | Business as Usual (BAU) | Closed from 1800 Thursday |
| Morayfield Shopping Centre | Business as Usual (BAU) | TBC |
| Newmarket Village | Business as Usual (BAU) | TBC |
| Noosa Civic | Business as Usual (BAU) | TBC |
| Orion Shopping Centre | Business as Usual (BAU) | TBC |
| Peninsula Fair Shopping Centre | Business as Usual (BAU) | Closed from 1800 Thursday |
| Queens Wharf Brisbane | Business as Usual (BAU) | Closed from 12pm Thursday |
| Redbank Plaza | Business as Usual (BAU) | Closed from 1800 Thursday |
| Riverlink Shopping Centre | Business as Usual (BAU) | TBC |
| Robina Town Centre | Closed | TBC |
| Roma Street Parkland | Business as Usual (BAU) | TBC |
| Smith Collective | Business as Usual (BAU) | TBC |
| South Bank Parklands | Business as Usual (BAU) | TBC |
| Sunny Park Shopping Centre | Business as Usual (BAU) | Closed from 1800 Thursday |
| Sunnybank Hills Shoppingtown | Business as Usual (BAU) | Closed from 1800 Thursday |
| Sunnybank Plaza | Business as Usual (BAU) | Closed from 1800 Thursday |
| Sunshine Coast Airport | Essential staff only | TBC |
| Sunshine Plaza | Business as Usual (BAU) | TBC |
| Toowong Village and Tower | Business as Usual (BAU) | Closed from 1800 Thursday |
| Trident Head Office | Business as Usual (BAU) | Closed Thursday and Friday.
TOC staff at the office until Thurs 6am |
| Tweed City Shopping Centre | Business as Usual (BAU) | TBC |
| Victoria Park | Business as Usual (BAU) | TBC |
| Victoria Point Shopping Centre | Business as Usual (BAU) | TBC |
| Westfield Chermside | Business as Usual (BAU) | TBC |
| Westfield North Lakes | Business as Usual (BAU) | TBC |
| Wynnum Plaza | Business as Usual (BAU) | TBC |
Next update, Thursday morning.
Update 3 – Official Channel for Trident Information
Wednesday 5 March – 1530
Alfred is a category 2 cyclone, and is forecast to maintain this intensity as it approaches the southeast Queensland coast on Thursday. Alfred is expected to cross the coast early Friday morning, most likely between Maroochydore and Coolangatta.
Other updates –
Due to the cyclone, state schools will be closed on Thursday and Friday, public transport will cease from midnight tonight, and the Gateway and Story Bridge will close once wind gusts reach 90 km/h—please check your route before traveling to or from work and continue to monitor the news and council updates for further information on the bridge closures.
Site updates will be updated after 1500 each day.
| Site | Current Status | Expected Future Status |
| Anzac Square | Business as Usual (BAU) | TBC |
| Aspley Hypermarket | Business as Usual (BAU) | TBC |
| Australia Fair | Business as Usual (BAU) | TBC |
| Brisbane Airport – Commercial Buildings & Facilities | Business as Usual (BAU) | TBC |
| Brisbane Airport – Domestic Terminal | Business as Usual (BAU) | TBC |
| Brisbane Airport – International Airport | Business as Usual (BAU) | TBC |
| Brookside Shopping Centre | Business as Usual (BAU) | TBC |
| Calamvale Central | Business as Usual (BAU) | TBC |
| CMS Redland Bay | Closed | TBC |
| CMS Gold Coast | Closed from 5pm today. | Sunday shift 2100 |
| CMS Sunshine Coast | Closed | Saturday shift 3am |
| Cannon Hill Kmart Plaza | Business as Usual (BAU) | TBC |
| Capalaba Central | Business as Usual (BAU) | TBC |
| Capalaba Park Shopping Centre | Business as Usual (BAU) | TBC |
| Gold Coast Airport | Business as Usual (BAU) | Closed 1600-1800 tonight, to be confirmed |
| Kawana Shoppingworld | Business as Usual (BAU) | TBC |
| Logan Central Plaza | Business as Usual (BAU) | TBC |
| Margate Village Shopping Centre | Business as Usual (BAU) | TBC |
| Morayfield Shopping Centre | Business as Usual (BAU) | TBC |
| Newmarket Village | Business as Usual (BAU) | TBC |
| Noosa Civic | Business as Usual (BAU) | TBC |
| Orion Shopping Centre | Business as Usual (BAU) | TBC |
| Peninsula Fair Shopping Centre | Business as Usual (BAU) | TBC |
| Queens Wharf Brisbane | Business as Usual (BAU) | Closed 12pm tomorrow |
| Redbank Plaza | Business as Usual (BAU) | TBC |
| Riverlink Shopping Centre | Business as Usual (BAU) | TBC |
| Robina Town Centre | Closed 1600 today | TBC |
| Roma Street Parkland | Business as Usual (BAU) | TBC |
| Smith Collective | Business as Usual (BAU) | TBC |
| South Bank Parklands | Business as Usual (BAU) | TBC |
| Sunny Park Shopping Centre | Business as Usual (BAU) | TBC |
| Sunnybank Hills Shoppingtown | Business as Usual (BAU) | TBC |
| Sunnybank Plaza | Business as Usual (BAU) | TBC |
| Sunshine Coast Airport | Business as Usual (BAU) | TBC |
| Sunshine Plaza | Business as Usual (BAU) | TBC |
| Toowong Village and Tower | Business as Usual (BAU) | TBC |
| Trident Head Office | Business as Usual (BAU) | |
| Tweed City Shopping Centre | Business as Usual (BAU) | TBC |
| Victoria Park | Business as Usual (BAU) | TBC |
| Victoria Point Shopping Centre | Business as Usual (BAU) | TBC |
| Westfield Chermside | Business as Usual (BAU) | TBC |
| Westfield North Lakes | Business as Usual (BAU) | TBC |
| Wynnum Plaza | Business as Usual (BAU) | TBC |
A site-by-site analysis is conducted before any location is officially declared closed for business. Please continue to refer to the table for updates on site closure timings and details on whether all staff or only some are affected. If your site remains open, this will also be indicated in the table.
Additionally, if Trident identifies any safety concerns related to a client directive, we may issue a formal notification directing you to leave the site. Your safety remains our priority, and any such directive will be communicated officially.
What we are doing:
- The Crisis Management Team on standby, has activated.
- Monitoring the path of TC Alfred and meeting regularly to review potential impacts to all our sites between the Sunshine Coast and Tweed Heads.
- Confirmed with sites for cyclone preparation completion
- Engaging with clients to understand their emergency response plans and how that impacts our team.
- Planning to provide regular updates as more information comes to light.
What we want you to do:
- Please visit the local council and emergency services links provided on this page and follow the instructions to secure your home and belongings in preparation for high and destructive winds, and flash flooding.
- Advise your supervisor about your availability and ability to access your site for rostered shifts (please note, that rosters may change at short notice depending on the situation).
- Please speak with your direct supervisor if you have any questions or concerns.
Your safety is our priority. Please always follow directions of emergency services and stay safe.
Please speak with your direct supervisor if you have any questions or concerns.
Feeling anxious?
As we are about to experience a potentially extreme weather event, accessing support for our people is paramount.
Over the coming days situations will change dramatically and people may feel the need for support at different times and some may not feel the need for support at all.
Please see the attached information on support through a natural disaster. AccessEAP will continue to operate and be there to guide you. If you need to access counselling services, simply call 1800 818 728 where someone will be on hand to help.
Update 2
Tuesday 4 March 2025
Tropical Cyclone Alfred is likely to maintain a category 2 intensity as it approaches the southeast Queensland coast late Thursday night.
The current likely cyclone watch area is between Sandy Cape to Grafton including Sunshine Coast, Brisbane, Gold Coast, Byron Bay but not including Grafton.
There is a possibility of destructive winds and heavy flash flooding rainfall in those areas and surrounding.
Site updates will be updated after 1500 each day.
| Site | Status |
| Aspley Hypermarket | Business as Usual (BAU) |
| Australia Fair | Business as Usual (BAU) |
| Brisbane Airport – Commercial Buildings & Facilities | Business as Usual (BAU) |
| Brisbane Airport – Domestic Terminal | Business as Usual (BAU) |
| Brisbane Airport – International Airport | Business as Usual (BAU) |
| Brisbane Convention & Exhibition Centre | Business as Usual (BAU) |
| Brookside Shopping Centre | Business as Usual (BAU) |
| Calamvale Central | Business as Usual (BAU) |
| CMS | Business as Usual (BAU) |
| Cannon Hill Kmart Plaza | Business as Usual (BAU) |
| Capalaba Central | Business as Usual (BAU) |
| Capalaba Park Shopping Centre | Business as Usual (BAU) |
| Gold Coast Airport | Business as Usual (BAU) |
| Kawana Shoppingworld | Business as Usual (BAU) |
| Logan Central Plaza | Business as Usual (BAU) |
| Margate Village Shopping Centre | Business as Usual (BAU) |
| Morayfield Shopping Centre | Business as Usual (BAU) |
| Newmarket Village | Business as Usual (BAU) |
| Noosa Civic | Business as Usual (BAU) |
| Orion Shopping Centre | Business as Usual (BAU) |
| Peninsula Fair Shopping Centre | Business as Usual (BAU) |
| Queens Wharf Brisbane | Business as Usual (BAU) |
| Redbank Plaza | Business as Usual (BAU) |
| Riverlink Shopping Centre | Business as Usual (BAU) |
| Robina Town Centre | Business as Usual (BAU) |
| Roma Street Parkland | Business as Usual (BAU) |
| Smith Collective | Business as Usual (BAU) |
| South Bank Parklands | Business as Usual (BAU) |
| Sunny Park Shopping Centre | Business as Usual (BAU) |
| Sunnybank Hills Shoppingtown | Business as Usual (BAU) |
| Sunnybank Plaza | Business as Usual (BAU) |
| Sunshine Coast Airport | Business as Usual (BAU) |
| Sunshine Plaza | Business as Usual (BAU) |
| Toowong Village and Tower | Business as Usual (BAU) |
| Trident Head Office | Business as Usual (BAU) |
| Tweed City Shopping Centre | Business as Usual (BAU) |
| Victoria Park | Business as Usual (BAU) |
| Victoria Point Shopping Centre | Business as Usual (BAU) |
| Westfield Chermside | Business as Usual (BAU) |
| Westfield North Lakes | Business as Usual (BAU) |
| Wynnum Plaza | Business as Usual (BAU) |
What we are doing:
- Placed our Crisis Management Team on standby, ready to activate.
- Monitoring the path of TC Alfred and meeting regularly to review potential impacts to all our sites between the Sunshine Coast and Tweed Heads.
- Engaging with clients from each of the sites within the impacted area regarding leave, attendance and rostering. Updates will be provided to staff when information is confirmed.
- Engaging with clients to understand their emergency response plans and how that impacts our team.
- Planning to provide regular updates as more information comes to light.
What we want you to do:
- Please visit the local council and emergency services links provided on this page and follow the instructions to secure your home and belongings in preparation for high and destructive winds, and flash flooding.
- Advise your supervisor about your availability and ability to access your site for rostered shifts (please note, that rosters may change at short notice depending on the situation).
- Please speak with your direct supervisor if you have any questions or concerns.
Your safety is our priority. Please always follow directions of emergency services and stay safe.
Please speak with your direct supervisor if you have any questions or concerns.
Pay –
A site-by-site analysis is conducted before any location is officially declared closed for business. Please continue to refer to the table for real-time updates on site closure timings and details on whether all staff or only some are affected. If your site remains open, this will also be indicated in the table.
Additionally, if Trident identifies any safety concerns related to a client directive, we may issue a formal notification directing you to leave the site. Your safety remains our priority, and any such directive will be communicated officially.
How will I get paid if the site is closed or I cannot get to work?
- If the site is closed, then you must not attend work. If you have capacity to work from home then please do so.
- If you are directed not to attend site, then it is most likely that you will stood down without pay which is in line with Fair Work provisions. For further information please click on this link Pay during inclement or severe weather and natural disasters – Fair Work Ombudsman
- To offset any loss of wages you may access annual leave, or under certain circumstances personal leave (e.g. if you have carer responsibilities, attending an emergency event – you are flooded in). A leave form is attached for you to complete and send to TOC or your supervisor/manager if you wish to access leave.
- If there are individual circumstances that affect you prior to, or following, an official shut down of your work site e.g. carer responsibilities (schools closed, etc) then you can also access annual leave or personal leave.
- For those who are affected significantly due to cyclone damage e.g. your house is no longer habitable, you may be eligible for disaster recovery leave, please contact Amanda Keir to discuss additional support: amanda.keir@tridentservices.com.au . In addition, state and federal governments may also provide additional support.
Feeling anxious?
We understand that our employees and their families may be feeling anxious in the lead up to the cyclone making landfall, as well as dealing with any after effects.
If you feel you need assistance in dealing with this, please remember you can contact our EAP service AccessEAP
Update 1
Monday 3 March 2025
As you may have heard in the news, Tropical Cyclone Alfred is currently a category 1 cyclone but is expected to intensify to a category 2 cyclone tonight. It is likely to maintain a category 2 intensity as it approaches the southeast Queensland coast late on Thursday.
The current likely cyclone watch area is between Sandy Cape to Grafton including Sunshine Coast, Brisbane, Gold Coast, Byron Bay but not including Grafton.
There is a possibility of destructive winds and heavy flash flooding rainfall in those areas and surrounding.
What we are doing:
- Monitoring the path of TC Alfred and meeting regularly to review potential impacts to all our sites between the Sunshine Coast and Tweed Heads.
- Conducting emergency management planning with clients.
- Reviewing all staff personal information to make sure it is up to date.
What we want you to do:
- Ensure your contact and next of kin details are up to date in UKG.
- Read all updates and follow any directions given by management.
- Follow the advice of local Emergency Services.
- Advise your supervisor about your availability and ability to access your site for rostered shifts (please note, that rosters may change at short notice depending on the situation).
- If in a flood prone area, please let your managers know as soon as possible.
Your safety is our priority. Please always follow directions of emergency services and stay safe.
Please speak with your direct supervisor if you have any questions or concerns.