The journey to Brisbane Airport

As Queensland’s most important transport hub and Australia’s third-busiest port, Brisbane Airport (BNE) is set to become the future preferred gateway to Australia.

When the largest cleaning contract in Brisbane Airport’s history became available in 2023, the Trident team was determined to secure it.

A dedicated team came together to position Trident as the service provider most suited for this contract.

As the largest capital city airport in Australia by land size and the third largest airport in Australia by passenger numbers, Brisbane Airport Corporation (BAC) needed a high-performing cleaning team and a supplier committed to partnering with them to achieve their vision of creating Australia’s cleanest airport.

The alignment of our values, and our reputation in the cleaning industry, along with our ability to support BAC’s vision of seeking to provide an airport that works for everyone, helped Trident successfully secure the five-year Cleaning and Minor Maintenance contract.

Over the next five years, our team will provide cleaning, minor maintenance, road sweeping, waste sortation, and periodical services to Brisbane’s Domestic Terminal, International Terminal, car parks, BNE Service Centre, Kingsford Smith Memorial, Airport Operations Centre, Airport Freight Centre, General Aviation Terminal, Skygate Shopping Center, DFO car parks and BAC administration offices.

Our team will also street sweep parts of the BNE precinct where more than 24,000 people come to work each day, and 60,000 travellers pass through.

Transitioning a contract at an airport is a significant challenge, but at a site of this size along with the complexities of regulations and the large number of staff and equipment required added extra challenges.

A significant amount of planning and preparation went into ensuring we had the correct number and sizes of uniforms, that all staff had completed their training and inductions, obtained Aviation Security Identification Cards (ASIC), and that all the equipment was delivered on time.

Having a dedicated management team focusing directly on these tasks enabled us to navigate all challenges and ensure our teams were ready to go on day one.

On Sunday 1 October 2023, Trident was thrilled to welcome over 200 staff to our team including cleaners, maintenance technicians, waste coordinators, and a new supervisory team.

As part of our value proposition and our commitment to delivering a high standard, Trident also increased its resources by creating 15 additional cleaning roles, plus a new on-site management team.

Trident is grateful for its partnerships with Abco, Tennant, Motorola, DESERT eco Solutions, LionsBot Robots for the supply of all our new cleaning equipment as well as computers, radios, and vehicles at the airport.

Congratulations to the entire Trident team who helped secure this key contract, especially Nick Athan-Iksidis, Head of Cleaning Aviation, who was the lead for this bid and Key Account Manager for the contract moving forward.

Thank you to all those who have been involved and whose contributions have made a big impact, ensuring our success in the future.

Trident couldn’t be more thrilled to be a part of ‘keeping people and property safe’ every day at BNE for the next five years and helping BAC create Australia’s cleanest airport.